Factors that affect the job burnout among architects at design firms

Ayalp G. G., Bozhuyuk N., AY İ.

11th International Structural Engineering and Construction Conference, ISEC-11 2021, Virtual, Online, 26 - 31 July 2021, vol.8 identifier identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 8
  • Doi Number: 10.14455/isec.2021.8(1).cpm-02
  • City: Virtual, Online
  • Keywords: Architectural design firms, Construction industry, Construction management, Personnel management, Stress
  • Hakkari University Affiliated: Yes


Construction industry is characterized with its complicated, risky, hazardous and demanding nature. Construction projects are comprised of variety of activities that must be completed in a timely, cost-effective, and high-quality manner. Within fast track construction projects, architects who participate at almost all phases of construction process are often expected to work erratic and long hours. Therefore, these factors can frequently result in stressful work environment. Prolonged job stress cause job burnout could decrease individuals’ level of job satisfaction, productivity and increase turnover intention that consequentially lowers the organizations’ performance. Emotional exhaustion, cynicism, and diminished professional efficacy were remarked to be valid in the most commonly accepted burnout model. This research aimed to investigate the factors that cause job burnout among architects working within architectural offices in Turkey. Identifying the most important burnout factors is another goal of this study. Therefore, to reach these aims a questionnaire was composed by researchers with literature review and applied to architects who are working at architectural design firms in Turkey. At the end of data collection 360 surveys are gathered. Obtained data were statistically analyzed. Consequently, six critical factors determined causing burnout among architects.